Refund policy

At SadeChic Boutique, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition.
  • The item must be returned in its original packaging with all tags attached.
  • Proof of purchase or your order number is required.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

  • Gift cards
  • Final sale or clearance items
  • Personalized or custom-made products
  • Items showing signs of use or damage caused after delivery

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.

Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 7 business days. Processing times may vary depending on your bank or payment provider.

Return Shipping

If the return is due to our error (such as receiving the wrong or damaged item), we will cover the return shipping cost.

For all other eligible returns, the customer is responsible for return shipping costs unless otherwise stated.

Exchanges

We only replace items that are defective, damaged, or incorrect. If you need an exchange, please contact us before returning your item.

How to Request a Return

To start a return, please contact our customer support team:

SadeChic Boutique
Email: info@sadechicboutique.com
Phone: +1 (866) 645-5655

Please include:

  • Your order number
  • Your full name
  • The reason for your return
  • Photos (if the item is damaged or incorrect)

Our support team will provide return instructions after reviewing your request.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Business Name: SadeChic Boutique
Email: info@sadechicboutique.com
Phone: +1 (866) 645-5655
Business Address: Rogers Ave, Brooklyn, NY 11226, United States