Frequently Asked Questions (FAQs)

1. Where do you ship?

We currently ship only within the United States.

2. Do you offer free shipping?

Yes. We offer FREE Standard Shipping on all orders within the United States.

3. How long does shipping take?

• Processing Time: 1–2 Business Days
• Delivery Time: 3–5 Business Days

Estimated total delivery time is 4–7 Business Days.

4. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number.

5. What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, American Express, Discover, JCB, Maestro, and Visa Electron. Available payment options may vary depending on your location or device.

6. Can I return my order?

Yes. We offer a 30-Day Return Policy for eligible items. Please review our Return & Refund Policy for complete details.

7. When will I receive my refund?

Once your return is approved, refunds are processed to your original payment method within 7 business days.

8. Can I cancel or change my order?

If your order has not yet been processed, please contact us as soon as possible. Once an order has been shipped, changes or cancellations may no longer be possible.

9. What should I do if my item arrives damaged or incorrect?

Please contact us within 48 hours of delivery with your order number and photos of the item. We'll review the issue and provide an appropriate solution.

10. How can I contact customer support?

You can contact us using the information below:

Business Name: SadeChic Boutique
Email: info@sadechicboutique.com
Phone: +1 (866) 645-5655
Business Address: Rogers Ave, Brooklyn, NY 11226, United States

Business Hours:
Monday - Sunday: Open 24 Hour

11. Is shopping on your website secure?

Yes. We use secure payment processing and SSL encryption to help protect your personal and payment information.

12. What currency do you use?

All prices on our website are displayed in U.S. Dollars (USD).